If your ceiling fan is not responding to the remote or wall control, the following common issues and troubleshooting steps may help resolve the problem:

For Remotes FRM87 and FRM97:

Battery Issue - Check if the remote's red indicator light is on. If not, replace the batteries.

Dip Switch Settings - Ensure the dip switches on the remote and receiver are set to the same position.

Interference - Other devices may interfere with the signal. Use separate isolation wall switches for each fan, and pair them one at a time.

Signal Range/Angle - Operate within the remote's range and point it directly at the fan.

Receiver Issues - Verify that all receiver unit connections are secure.

Pairing Loss - If the fan stopped responding after a power outage or battery replacement, re-pair the remote using the instruction manual.

For Wall Control FRMDC99:

Reset - Turn off the isolation switch for 1 minute, then turn it back on and re-pair if needed.

Battery Check - Ensure the battery is functional; replace if necessary.

For DC Ceiling Fans

Follow the re-pairing procedure in the instruction manual to restore connectivity.

For further assistance contact customer care.